{"id":2333,"date":"2021-05-01T17:55:25","date_gmt":"2021-05-01T17:55:25","guid":{"rendered":"https:\/\/portfolio.accrualhub.com\/powergi2\/?p=543"},"modified":"2025-03-06T03:20:02","modified_gmt":"2025-03-06T03:20:02","slug":"classify-your-emails-based-on-subject-using-ai","status":"publish","type":"post","link":"https:\/\/powergi.net\/es\/blog\/classify-your-emails-based-on-subject-using-ai\/","title":{"rendered":"Classify your emails based on Subject using AI"},"content":{"rendered":"\t\t
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Let\u2019s suppose you are a legal company that receives hundreds of emails daily that relate to contracts for both Companies (legal entities) and Individuals. You need to separate those two different types of emails in different folders because they are processed differently.<\/p>\n\n

Your mailbox looks something like this:<\/p>

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Automate tasks that slow you down<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Free up your team\u2019s time and focus on strategic work with digital and robotic automation.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\"\"<\/figure>\n\n

Your contacts always send you the name of the Legal or Natural person in the subject, but it is very hard to predict its location in the email subject or the length of the text. You could have somebody manually checking every single email or better \u2013 you can have AI do all the job for you and automatically separate Companies and Person Names.<\/p>\n\n

We are going to use the Text Analytics\u2019 Named Entity Recognition (NER) service from Azure<\/strong>. It provides the ability to identify different entities in text and categorize them into pre-defined classes or types such as: person, location, event, product, and organization. For this, we are interested in recognizing \u201cOrganization<\/strong>\u201d and \u201cPerson<\/strong>\u201d. This is a powerful example of how Microsoft Power Platform consulting<\/strong><\/a> can streamline email classification and automation.<\/p>\n\n

Set up service in Azure.<\/strong><\/h3>\n\n

Let\u2019s navigate to the Azure Portal and create a \u201cText Analytics\u201d resource. Below is how I set up mine<\/p>\n\n

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Once resource is ready, go the \u201cKeys and Endpoint\u201d blade and take note of your API Key and Endpoint.<\/p>\n\n

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Set up HTTP call and Test Service<\/strong><\/h3>\n\n

Let\u2019s test the service. I will use Power Automate HTTP action card, but you can use Postman too. Below is the set up needed for the call<\/p>\n\n

METHOD: <\/strong>\nPOST\n\nURI: <\/strong>\n{your-endpoint}<\/span><\/em>\/text\/analytics\/{version}<\/span><\/em>\/entities\/recognition\/general\n\nHEADER: <\/strong>\nOcp-Apim-Subscription-Key {key-1}<\/span><\/em>\n\nBODY: <\/strong>\n{\n  \"documents\": [\n    {\n      \"language\": \"{subject-language}<\/span><\/em>\",\n      \"id\": \"1\",\n      \"text\": \"{email-subject}<\/span><\/em>\"\n    }\n  ]\n}<\/code><\/pre>\n\n
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Example of HTTP Call to the Service<\/figcaption>\n<\/figure>\n\n
Once tested, this is how response from the service looks if the subject contains a company name:<\/p>\n\n
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If a person name is included in the subject, this is how it looks:<\/p>\n\n
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Regardless of where in the subject the company\/person\u2019s name is included, the service will automatically separate each entity\/section from the subject and find the best match for Organization or Person.<\/p>
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Is your business ready for automation?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Automate processes with Microsoft Power Platform.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Use the service for each email you receive.<\/strong><\/h3>\n\n
Now we can integrate this HTTP card with a \u201cWhen a new email arrives\u201d trigger in Power Automate and apply a condition based on the Category in the response to move the email to its corresponding folder.<\/p>\n\n
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All set! Save hours of work with this simple but effective classification\/recognition AI service.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"
Let\u2019s suppose you are a legal company that receives hundreds of emails daily that relate to contracts for both Companies (legal entities) and Individuals. You need to separate those two different types of emails in different folders because they are processed differently. Your mailbox looks something like this: Turn your ideas into digital solutions Our […]<\/p>\n","protected":false},"author":2,"featured_media":2623,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"glossary_letter":"","footnotes":""},"categories":[32],"tags":[13,14,17],"class_list":["post-2333","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-azure-cat","tag-automation","tag-azure_tag","tag-power-automate"],"glossary_letter":null,"rank_math_title":null,"rank_math_description":"Automatically classify emails by subject using AI and Power Automate. Optimize your inbox with this intelligent solution by Power GI.","rank_math_focus_keyword":null,"_links":{"self":[{"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/posts\/2333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/comments?post=2333"}],"version-history":[{"count":0,"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/posts\/2333\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/media\/2623"}],"wp:attachment":[{"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/media?parent=2333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/categories?post=2333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/powergi.net\/es\/wp-json\/wp\/v2\/tags?post=2333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}